ADDED begins to operate remote emergency control center to monitor violations and non-compliance to rules of doing business in Abu Dhabi

The Department of Economic Development - Abu Dhabi announced the operation of the Smart Emergency and Control Room for remote inspection and monitoring of economic establishments in Abu Dhabi in cooperation with the Monitoring and Control Center in order to ensure that all stores and shoppers in different markets within Abu Dhabi emirate are implementing and following all rules and regulations issued by ADDED for doing and running businesses in the emirate.

Commenting on this initiative, H.E. Rashed Abdul Karim Al Balooshi, Undersecretary, ADDED said: “The Control Center is equipped with a smart live camera system operated 24/7 by our dedicated inspection teams to facilitate the monitoring process and increase the efficiency of response to consumer complaints as well as activating the role of the field inspector.”

H.E. Al Balooshi further stated that the  Control Center seeks to optimize efficiency in their efforts to monitor and apprehend shop owners and shoppers alike who are violating the rules and regulations, particularly in terms of observing social distancing and compliance with specified store capacity.

“The newly-launched system is part of ADDED’s initiatives dedicated to employ state-of-the-art technologies in facilitating the regulation of commercial activities in Abu Dhabi and providing high levels of services in ensuring consumers’ welfare and enhancing the emirate’s business environment,” added Al Balooshi.    

H.E. stated that through a network of advanced security cameras installed in key locations across the emirate, the Control Center will contribute to providing support to the inspection teams, facilitating their work in spotting violations and accurately locating the facilities and stores where such violations are committed and increase awareness in this regard.

H.E. ADDED’s Undersecretary urged shoppers to be responsible, maintain compliance with the regulations in place and play their part in protecting public safety, and encouraged them to commit to the set regulations to curb the spread of COVID-19. He further mentioned that the smart monitoring system records the violations of business owners or shoppers in a clear and accurate manner, which plays a key role in minimizing gatherings and violations committed in the various facilities and sales outlets operating within the emirate.

“The 24/7 Control Center covers the stores and sales outlets in the emirate’s three regions - Abu Dhabi, Al Ain and Al Dhafra - via a smart monitoring system dedicated to support the inspection teams in spotting the gathering and identifying violations in real-time and take action accordingly, providing them with accurate data in terms of the violations’ time and location, as well as the persons involved,” concluded Al Balooshi.